A federal student loan servicer is the middleman between you and the federal government that lent you money for college. Getting to know your servicer is the secret weapon in the battle to get rid of your loans. Student loan servicers collect your student loan bills and keep track of whether you pay them on time. They also help borrowers switch repayment plans, certify for forgiveness programs and sign up to postpone loan payments.
Your servicer’s job is to help keep your loans in good standing by giving you the support and resources you need. But they’re also private companies, which means they may offer choices that are not best for the borrower. You have to be your own advocate by knowing your repayment options and asking questions.
FedLoan Servicing was established by the Pennsylvania Higher Education Assistance Agency (PHEAA), and it’s more than 50 years of student aid experience, to support the U.S. Department of Education’s ability to service student loans owned by the federal government.
Great Lakes works with millions of students, over 6,000 schools, and 1,000 lenders. The student financial aid process is a complex one—for students, families, and the community-based organizations that work directly with students. With over 51 years of experience providing tools that simplify the process and save time. And, they help students to make choices and understand options that lead to success in college and beyond.
Edfinancial Services is your student loan servicer. They provide customer service on behalf of your lender, including answering your questions, helping you with repayment plans, and processing your student loan payments. We’ve been in the student loan industry for over 25 years, and we strive every day to find a better way to deliver exceptional student loan servicing for students and families nationwide.
MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. As a nationally-recognized leader in student loan servicing and higher education financing, we provide informative and responsive interactions to each call and encounter to ensure each borrower has a positive experience.
Aidvantage, the federal loan servicing unit of Maximus Education, LLC, has one mission – to assist you in managing the repayment of your federal student loans. Aidvantage services loans for the Department of Education. All loans in the portfolio are Direct and/or FFELP loans owned by the Department of Education.
Nelnet believes service is more than just what you do – it’s who you are. We have thousands of associates working for a wide variety business segments – all committed to one thing: serving our customers, our communities, and each other. If you share our commitment to service, discover how Nelnet can help make your dreams possible.
OSLA pledges to provide students and parents with accurate information and courteous assistance to help them successfully manage to repay student loans. They know loan servicing and pledge to provide our customers with accurate information and courteous assistance in order to help them successfully manage to repay their student loans.
For more than 40 years, Maximus has partnered with state, federal, and local governments to provide communities with critical health and human service programs. We leverage our extensive experience to develop high-quality services and solutions that are cost-effective and tailored to each communities’ unique needs.
Navient has helped millions of people achieve student loan success with a focus on enabling their clients and millions of Americans to achieve financial success through our technology-enabled financing, services, and support.
Sallie Mae believes education, in all forms, helps people achieve great things. It’s a great equalizer and a proven path to a healthy financial future. Education is an investment that can change your life.
Ascendium is a nonprofit organization helping to provide tools and services that drive postsecondary educational and career success.
If you are having a hard time trying to find your student loan servicer, not to worry! The federal government has made a tool that makes finding your student loan servicer very easy. Check out this tool here and then scroll down to the “My Loan Servicers” section, or, you can call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
If you are looking to refinance your student loans, check out our comprehensive list of lenders below.
Let out vetted student loan partners compete for your business. Check out our high-level overview on student loan refinancing below.
Are you looking for ways to see if you can get your student loans forgiven? Check out our comprehensive list of student loan forgiveness programs below.