You can reach Aidvantage through the following options.
Toll-free number: 1-800-722-1300. This line is open Monday from 8 AM to 11 PM, Tuesday through Friday from 8 AM to 8 PM, and Saturday from 10 AM to 2 PM. All times are in Eastern Standard Time.
If you are an international caller, you can call 317-806-0580.
General mailing address:
Aidvantage – U.S. Department of Education Loan Servicing
P.O. Box 9635
Wilkes-Barre, PA 18773-9635
Loan payments address:
Aidvantage – U.S. Department of Education Loan Servicing
P.O. Box 4450
Portland, OR 97208-4450
You can also email the company through the Help Center within your account.
Aidavantage is a student loan servicer that helps borrowers manage their federal and private student loans. They offer a wide range of services to help borrowers navigate the often-complicated process of repaying their student loans.
One of the services Aidvantage offers is loan consolidation. Consolidation allows borrowers to combine multiple student loans into one single loan with a single monthly payment. This can make the repayment process more manageable and may also result in a lower interest rate.
Aidavantage also offers a variety of repayment plan options to help borrowers find a plan that fits their individual needs and financial situation. These include plans such as the Standard Repayment Plan, Graduated Repayment Plan, and Extended Repayment Plan. Each of these plans has its own set of terms and conditions, and Aidvantage can assist borrowers in understanding which plan may be the best fit for them.
In addition to loan consolidation and repayment plan options, Aidvantage also helps borrowers understand their loan terms, make payments, and resolve any issues that may arise with their loans. They have a team of dedicated customer service representatives who are available to answer questions and provide assistance. They can also provide information about loan forgiveness programs and other options that may be available to borrowers who are having difficulty repaying their loans.
Aidavantage is committed to helping borrowers find the best solutions to fit their individual needs, and they work closely with borrowers to ensure that they are able to make their payments on time and in full. They understand that the student loan repayment process can be confusing and overwhelming, and they strive to provide borrowers with the information and resources they need to make informed decisions about their loans. Overall, Aidvantage aims to help borrowers navigate the student loan repayment process, find solutions that fit their individual needs, and ultimately achieve loan forgiveness or pay off their loans.
There are several ways to find your student loan servicer:
It’s important to note that if you have multiple student loans, you may have more than one servicer. So, make sure you check all your documents and records to ensure you have identified all your loan servicers.