Aidvantage
Aidvantage Contact Information
You can reach Aidvantage through the following options.
Toll-free number: 1-800-722-1300. This line is open Monday from 8 AM to 11 PM, Tuesday through Friday from 8 AM to 8 PM, and Saturday from 10 AM to 2 PM. All times are in Eastern Standard Time.
If you are an international caller, you can call 317-806-0580.
Aidvantage Phone Number: 1-800-722-1300.
Aidvantage fax number: 1-866-266-0178
Aidvantage mailing address:
Aidvantage – U.S. Department of Education Loan Servicing
P.O. Box 9635
Wilkes-Barre, PA 18773-9635
Loan payments address:
Aidvantage – U.S. Department of Education Loan Servicing
P.O. Box 4450
Portland, OR 97208-4450
You can also email the company through the Help Center within your account.
About Aidvantage
Aidavantage is a student loan servicer that helps borrowers manage their federal and private student loans. They offer a wide range of services to help borrowers navigate the often-complicated process of repaying their student loans.
One of the services Aidvantage offers is loan consolidation. Consolidation allows borrowers to combine multiple student loans into one single loan with a single monthly payment. This can make the repayment process more manageable and may also result in a lower interest rate.
Aidavantage also offers a variety of repayment plan options to help borrowers find a plan that fits their individual needs and financial situation. These include plans such as the Standard Repayment Plan, Graduated Repayment Plan, and Extended Repayment Plan. Each of these plans has its own set of terms and conditions, and Aidvantage can assist borrowers in understanding which plan may be the best fit for them.
In addition to loan consolidation and repayment plan options, Aidvantage also helps borrowers understand their loan terms, make payments, and resolve any issues that may arise with their loans. They have a team of dedicated customer service representatives who are available to answer questions and provide assistance. They can also provide information about loan forgiveness programs and other options that may be available to borrowers who are having difficulty repaying their loans.
Aidavantage is committed to helping borrowers find the best solutions to fit their individual needs, and they work closely with borrowers to ensure that they are able to make their payments on time and in full. They understand that the student loan repayment process can be confusing and overwhelming, and they strive to provide borrowers with the information and resources they need to make informed decisions about their loans. Overall, Aidvantage aims to help borrowers navigate the student loan repayment process, find solutions that fit their individual needs, and ultimately achieve loan forgiveness or pay off their loans.
Best Way to Find Who Is Your Student Loan Servicer
There are several ways to find your student loan servicer:
- Check your credit report: Your credit report will list all of the loans you have and the servicer for each loan. You can obtain a free credit report from each of the three major credit reporting agencies (Equifax, Experian, and TransUnion) once per year.
- Check your loan documents: Your loan documents, such as your loan promissory note, should indicate who your servicer is.
- Contact the Department of Education: The Department of Education (DOE) maintains a database of all federal student loan borrowers. You can contact the DOE’s Loan Servicing Information Call Center at 1-800-848-0979 to find out who your servicer is.
- Check the National Student Loan Data System (NSLDS): The NSLDS is a database maintained by the DOE that contains information about all federal student loans. You can log in to the NSLDS website using your FSA ID to view your loan information and find out who your servicer is.
- Contact your school’s financial aid office: They can provide you with information about your loans and the servicer that holds them.
- Contact the original lender of your loan.
It’s important to note that if you have multiple student loans, you may have more than one servicer. So, make sure you check all your documents and records to ensure you have identified all your loan servicers.
Aidvantage FAQs
- Are student loans through Aidvantage being forgiven?
- Is Aidvantage a real company?
- Is Aidvantage owned by the government?
- Is Aidvantage and Navient the same company?
- Is Aidvantage and Navient the same company?
Aidvantage, being a Federal loan servicer, primarily focuses on processing and facilitating the student loan forgiveness process rather than directly handling the forgiveness itself. When you apply for loan forgiveness, Aidvantage plays a crucial role in ensuring your application is properly processed, and subsequently, they will transfer your loans to the appropriate loan servicer responsible for overseeing the forgiveness program. Rest assured, Aidvantage acts as a vital link in the chain, guiding you towards potential loan forgiveness and simplifying the intricate steps involved in the journey towards debt relief.
Aidvantage, operating under the government contractor Maximus, is a reputable company dedicated to servicing federal student loans, offering vital functions such as collecting and meticulously tracking payments. Over time, Aidvantage has impressively expanded its portfolio to include a substantial 5.6 million loan accounts, which were formerly managed by another loan servicer known as Navient. With a robust track record and a strong commitment to excellence, Aidvantage stands as a reliable partner in supporting borrowers as they navigate the complexities of their federal student loan repayment journey.
Rest assured, Aidvantage is a fully legitimate and authorized company, proudly operating as a division of Maximus. Remarkably, it has earned its position as one of the nine esteemed federal student loan servicers, signifying its compliance with stringent government regulations and unwavering commitment to delivering quality service to borrowers. By being part of this exclusive group of approved servicers, Aidvantage stands ready to assist and guide you through the complexities of your federal student loan journey, providing trustworthy and reliable support every step of the way.
While Navient continues to operate as an independent company, there’s some fantastic news on the horizon! Allow me to introduce you to Aidvantage – a new player in the game, brought to us by Maximus Education, and tailored exclusively to service federal student loans previously handled by Navient. This development brings a fresh perspective and heightened efficiency to the world of student loan servicing. With Aidvantage at the helm, we can rest assured that our loan management is in expert hands, and that navigating our repayment journey will be met with professionalism and support. Let’s embrace Aidvantage as a promising partner in our financial success, fostering confidence and reassurance as we embark on our path towards a debt-free future.
While Navient continues to operate as an independent company, there’s some fantastic news on the horizon! Allow me to introduce you to Aidvantage – a new player in the game, brought to us by Maximus Education, and tailored exclusively to service federal student loans previously handled by Navient. This development brings a fresh perspective and heightened efficiency to the world of student loan servicing. With Aidvantage at the helm, we can rest assured that our loan management is in expert hands, and that navigating our repayment journey will be met with professionalism and support. Let’s embrace Aidvantage as a promising partner in our financial success, fostering confidence and reassurance as we embark on our path towards a debt-free future.