Ascendium Contact Information:

You can reach Ascendium customer service through the following:

Phone number: (800) 236-2700

Hours of operation: 7-6 Mon-Thurs and 7-4:30 on Fri (CST)

General mailing address:

Ascendium Education Group
2501 International Lane
Madison, WI 53704

Email/online contact form: [email protected]


About Ascendium

Ascendium is a student loan servicer dedicated to helping borrowers navigate the complexities of student loan repayment. With a focus on providing exceptional customer service and personalized solutions, Ascendium is committed to helping borrowers succeed in managing their student debt. Whether you’re just starting college or are in the midst of repayment, Ascendium has the tools and resources you need to achieve your financial goals.

With a wide range of repayment options, including income-driven plans and loan consolidation, Ascendium makes it easy to find a solution that works for you. Their team of experienced loan specialists is dedicated to helping you understand your options and make informed decisions about your student loans. And with a commitment to transparency and honesty, Ascendium ensures that you have the information you need to make smart financial decisions.

In addition to offering a range of loan options and exceptional customer service, Ascendium is also committed to educating borrowers about the student loan process and the various options available to them. Through webinars, resources on their website, and other educational materials, Ascendium empowers borrowers to take control of their student debt and make informed decisions.

With its focus on customer satisfaction and a commitment to student success, Ascendium is a top student loan servicer and a reliable partner for borrowers everywhere. If you’re looking for a student loan servicer that puts your needs first, look no further than Ascendium.


How to Find My Student Loan Servicer Information

To determine who your student loan servicer is, follow these steps:

  1. Review loan documentation: Look for the name of your servicer on any paperwork related to your loan.
  2. Use the NSLDS: Log in to the National Student Loan Data System (NSLDS) at using your FSA ID. This database, managed by the U.S. Department of Education, lists all of your federal student loans and their respective servicers.
  3. Ask your school: If you’re still unsure, reach out to the financial aid office at the school you attended. They may be able to assist you in finding your servicer.
  4. Check your credit report: Your loan servicer should be listed on your credit report, which you can obtain for free once per year from each of the three major credit bureaus (Equifax, Experian, and TransUnion).
  5. Contact the Department of Education: You can also reach out to the Federal Student Aid Information Center by calling 1-800-4-FED-AID (1-800-433-3243) or visiting The Department of Education can provide you with information on who your servicer is.

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