OSLA Servicing

OSLA Contact Infromation

You can reach out to Cornerstone customer service through the following:

Phone number: (866) 264-9762

Hours of operation: 8-5. Mon-Fri (CT)

General mailing address:

P.O. Box 18475
Oklahoma City, OK 73154-0475

Address for sending payments:

US Department of Education – OSLA
P.O. Box 4278
Portland, OR 97208-4278

Email/online contact form: [email protected]


About OSLA Servicing

OSLA Servicing (OSLA) is a student loan servicer that specializes in managing the repayment of federal student loans on behalf of the U.S. Department of Education. As a servicer, they act as a liaison between the borrower and the Department of Education, providing support and resources to help borrowers successfully repay their student loans. OSLA is dedicated to helping borrowers understand and manage their loan repayment options, so they can make informed decisions about their financial future.

One of the main responsibilities of OSLA is to help borrowers understand their loan repayment options. This includes providing information on the different repayment plans available, such as the Standard Repayment Plan, the Graduated Repayment Plan, and the Extended Repayment Plan. They also assist borrowers who are having difficulty making their payments by offering alternative repayment plans, such as the Income-Based Repayment Plan and the Pay As You Earn Plan. These plans are designed to make loan repayment more affordable by basing the monthly payment on the borrower’s income and family size.

OSLA also manages the borrower’s account and processes payments. This includes providing information on the borrower’s loan balance, interest rate, and payment due date. They also help borrowers to set up automatic payments, which can help to avoid missed payments and late fees. In addition, OSLA provides support for borrowers who may be experiencing financial hardship. They work with borrowers to find solutions, such as loan consolidation and loan forgiveness programs, to help them get back on track with their loan repayment.

Another important aspect of OSLA’s services is their assistance for borrowers who are in default on their loans. Defaulting on a student loan can have serious consequences, such as wage garnishment and tax refund offset. OSLA provides information on rehabilitation and loan forgiveness programs, which can help borrowers get out of default and back into good standing. They also work with borrowers to find a loan repayment plan that fits their financial situation, so they can avoid defaulting again in the future.

In conclusion, OSLA Servicing is a student loan servicer that provides a wide range of services to assist borrowers with the repayment of their federal student loans. They help borrowers understand their loan repayment options, manage their account, and process payments. They also provide support for borrowers who are experiencing financial hardship or are in default on their loans. By working closely with borrowers, OSLA helps them to make informed decisions about their financial future and successfully repay their student loans.


Best Way to Find My Student Loan Servicer

Finding your student loan servicer can be a bit tricky, but there are a few ways to go about it. One of the best methods is to check your credit report. You are entitled to one free credit report from each of the three major credit reporting agencies (Equifax, Experian, and TransUnion) per year. You can request your report by visiting the website AnnualCreditReport.com. Once you have your credit report, look for the section that lists your student loans. Your student loan servicer should be listed there.

Another way to find your student loan servicer is to check your loan documents, such as the promissory note you signed when you took out the loan. The promissory note should list the loan servicer’s contact information. If you no longer have access to your loan documents, you can contact the Department of Education’s loan servicer for assistance in locating your loan servicer.

You can also check the National Student Loan Data System (NSLDS) which is a national database containing information about all federal student loans and grant history. You can access it by logging in with your Federal Student Aid ID and checking the loan servicer information.

It’s important to keep track of your student loan servicer because they are responsible for managing your loan, including sending you bills, processing payments, and helping you with repayment options. If you’re having trouble making your payments or have any other questions about your loan, your loan servicer is the best point of contact.


Other Loan Repayment Options