Toll-free: (800) 236-4300
Local/International: (608) 246-1700
Our call center is open:
Monday 7 a.m. to 10 p.m. Central
Tuesday-Friday 7 a.m. to 9 p.m. Central
Saturday 9 a.m. to 1 p.m. Central
Holiday Closure Schedule
Fax Great Lakes:
Local/International: (608) 246-1608
PO Box 7860
Madison, WI 53707-7860
They also offer real-time chat with their customer service team. You can access live chat here.
Great Lakes Higher Education Corporation is a leading provider of student loan services in the United States. The company was founded in 1967 with the goal of helping students and their families finance higher education and achieve their academic and professional goals. Since its inception, Great Lakes has grown significantly and now services over 6 million borrowers across the country. The company holds more than $300 billion in loan assets and is headquartered in Madison, Wisconsin.
In addition to its core business of loan servicing, Great Lakes also provides a range of resources and tools to help borrowers manage their student loan debt. This includes repayment plans, financial literacy resources, and information about consolidation and refinancing options. Great Lakes is committed to helping borrowers understand their loan terms and options, and to providing excellent customer service.
In addition to its work with individual borrowers, Great Lakes also partners with colleges and universities to help their students finance their education. The company works with schools to develop customized financial aid solutions and to provide support and guidance to students throughout the loan process.
Overall, Great Lakes Higher Education Corporation is a trusted and respected organization that is committed to helping students and their families achieve their higher education goals.
There are a few different ways you can find out who your student loan servicer is:
We have a comprehensive list of student loan services your can find here.