Great Lakes Higher Education Corporation

Great Lakes Higher Education Corporation Contact Information

Toll-free: (800) 236-4300
Local/International: (608) 246-1700
TTY: 711

Our call center is open:
Monday 7 a.m. to 10 p.m. Central
Tuesday-Friday 7 a.m. to 9 p.m. Central
Saturday 9 a.m. to 1 p.m. Central
Holiday Closure Schedule

Fax Great Lakes:

Toll-Free: (800) 375-5288

Local/International: (608) 246-1608

Mail Address:

General Correspondence

Great Lakes
PO Box 7860
Madison, WI 53707-7860

They also offer real-time chat with their customer service team. You can access live chat here.

Great Lakes Higher Education Corporation

About Great Lakes Higher Education Corporation

Great Lakes Higher Education Corporation is a leading provider of student loan services in the United States. The company was founded in 1967 with the goal of helping students and their families finance higher education and achieve their academic and professional goals. Since its inception, Great Lakes has grown significantly and now services over 6 million borrowers across the country. The company holds more than $300 billion in loan assets and is headquartered in Madison, Wisconsin.

In addition to its core business of loan servicing, Great Lakes also provides a range of resources and tools to help borrowers manage their student loan debt. This includes repayment plans, financial literacy resources, and information about consolidation and refinancing options. Great Lakes is committed to helping borrowers understand their loan terms and options, and to providing excellent customer service.

In addition to its work with individual borrowers, Great Lakes also partners with colleges and universities to help their students finance their education. The company works with schools to develop customized financial aid solutions and to provide support and guidance to students throughout the loan process.

Overall, Great Lakes Higher Education Corporation is a trusted and respected organization that is committed to helping students and their families achieve their higher education goals.

Great Lakes Higher Education Corporation

Need help finding your servicer?

There are a few different ways you can find out who your student loan servicer is:

  1. Check your credit report: You can request a copy of your credit report from the three major credit bureaus (Equifax, Experian, and TransUnion) to see which companies are listed as servicing your student loans. Keep in mind that you are entitled to a free credit report from each bureau once per year.
  2. Check your loan documents: Your loan servicer should be listed on any documents you received when you took out your loans. This may include your promissory note or other loan agreement documents.
  3. Contact the Department of Education: You can call the Department of Education’s Loan Consolidation Information Call Center at 1-800-557-7392 to find out who your servicer is. You will need to provide your name, Social Security number, and the name of the school you attended when you took out the loans.
  4. Check your online account: If you have an online account with the Department of Education, you may be able to see your servicer listed there. You can create an account at the Department of Education’s website by going to and clicking on “Sign In” in the top right corner.

We have a comprehensive list of student loan services your can find here.

Great Lakes Higher Education Corporation

Other Loan Repayment Options