FedLoan Servicing

FedLoan Servicing Contact Information

School 1-800-655-3813

Monday – Friday, 8:00 AM to 9:00 PM (ET)

[email protected]

Partner [email protected]
Loan Holder Consolidation Support

This line is used by loan holder agencies.
If you are a borrower in need of assistance regarding your Direct Consolidation Loan,
please click here.

(717) 720-2110

Monday – Friday, 8:00 AM to 5:00 PM (ET)

For underpayments:
[email protected]

For overpayments:
[email protected]

FedLoan Servicing

About FedLoan Servicing

FedLoan Servicing was established by the Pennsylvania Higher Education Assistance Agency (PHEAA), and it’s more than 50 years of student aid experience, to support the U.S. Department of Education’s ability to service student loans owned by the federal government. FedLoan Servicing is one of a limited number of organizations approved by the Department of Education to service these loans and is dedicated to supporting borrowers with easy and convenient ways to manage their student loans.


Created in 1963 by the Pennsylvania General Assembly, PHEAA has evolved into one of the nation’s leading student aid organizations. Today, PHEAA is a national provider of student financial aid services, serving millions of students and thousands of schools through its loan guaranty, loan servicing, financial aid processing, outreach, and other student aid programs.

PHEAA’s earnings are used to support its public service mission and to pay its operating costs, including the administration of the PA State Grant and other state-funded student aid programs. PHEAA continues to devote its energy, resources, and imagination to developing innovative ways to ease the financial burden of higher education for students, families, schools, and taxpayers.

FedLoan Servicing

Need Help Finding your Studnet Loan Servicer?

Not sure if FedLoan Servicing is your student loan servicer? Not to worry, we have a full list of all the student loan servicers on our website. Check out our comprehensive list of student loan servicers here.

FedLoan Servicing

Other Loan Repayment Options