Edfinancial Services

Edfinancial Services Contact Information:

You can reach EdFinancial customer service through the following:

Phone number: (800) 337-6884

Hours of operation: 8-8:30 p.m. Mon-Thu and 8-6 on Fri. (EST)

General mailing address:

Direct Loans:
Edfinancial Services
P.O. Box 36008
Knoxville, TN 37930-6008

FFelp or Private Loans:
Edfinancial Services
P.O.Box 36014
Knoxville, TN 37930-6014

Address for sending payments:

Direct Loans:
US Department of Education
P.O.Box 4830
Portland, OR 97208-4830

FFelp or Private Loans:
Edfinancial Services
Department 888055
Knoxville, TN 37995-8055

Email/online contact formContact form

Edfinancial Services

About Edfinancial Services

Edfinancial Services is a leading student loan servicer with over 30 years of experience helping borrowers manage their student loan debt. Based in Knoxville, Tennessee, the company was founded in 1986 with the goal of providing high-quality customer service and financial resources to student loan borrowers.

Edfinancial Services works with borrowers to provide information and guidance on repayment options, consolidation and refinancing. The company offers a variety of repayment plans, including income-driven plans that are based on a borrower’s income and family size. Edfinancial Services also provides resources and tools to help borrowers understand their loan terms and make informed decisions about their financial future.

In addition to its student loan servicing activities, Edfinancial Services also offers other financial services such as private student loans and insurance products. The company is dedicated to helping students and their families finance their education and achieve their academic and professional goals.

Overall, Edfinancial Services is a trusted and respected organization that is committed to helping student loan borrowers manage their debt and achieve financial success.

Edfinancial Services

Other Current Lender Offerings


Unsure Who Your Student Loan Servicer Is?

There are a few different ways to find out who your student loan servicer is. One option is to check your credit report. Your credit report will list all of the loans you have, including student loans, and the servicer for those loans. You can get a free copy of your credit report from each of the major credit reporting agencies (Experian, Equifax, and TransUnion) once a year by visiting AnnualCreditReport.com.

Another way to find your student loan servicer is to contact the Department of Education. The Department of Education manages the federal student loan program, and they will be able to tell you who your servicer is for your federal student loans. You can contact the Department of Education by phone at 1-800-4-FED-AID (1-800-433-3243) or by visiting their website at StudentAid.gov.

A third option is to log in to the National Student Loan Data System (NSLDS) website. The NSLDS is a database that contains information on all of the federal student loans you have received and the servicer(s) for those loans. You can log in to the NSLDS website using your FSA ID, which is the same username and password you use to log in to the FAFSA website.

If you have private student loans, the process for finding your servicer may be a bit different. You can check your credit report or contact the lender directly to find out who your servicer is for your private student loans. If you’re not sure who your lender is, you can contact the credit reporting agencies or the Consumer Financial Protection Bureau (CFPB) for assistance.

It’s important to know who your student loan servicer is because they are the ones who will be handling your loan payments, deferments, forbearance, and other loan-related issues. It is also important to contact them if you are having trouble making your payments or if you have any other questions about your loans.

Edfinancial Services