Sallie Mae Student Loans

Sallie Mae Student Loans Contact Information:

You can reach out to Sallie Mae Student Loans customer service through the following:

Phone number: 800-472-5543

Hours of operation:

Monday – Thursday: 8 a.m. – 9 p.m. (ET)
Friday: 8 a.m. – 8 p.m. (ET)
Saturday: 9 a.m. – 6 p.m. (ET)

General mailing address:

Sallie Mae
P.O. Box 3319
Wilmington DE 19804-4319

Address for sending payments:

Sallie Mae
P.O. Box 8459
Philadelphia PA 19101-8459

Email/online contact form: N/A

Sallie Mae Student Loans

About Sallie Mae Student Loans

Sallie Mae, a leading student loan servicer with over 50 years of experience, has been a trusted partner to students and families as they work towards achieving their higher education goals. With a deep understanding of the financial challenges that come with paying for college, Sallie Mae offers a wide range of loan options and resources to help borrowers make informed decisions about their student loan repayment. Whether you’re just starting college, are in the middle of repayment, or are looking to refinance your existing loans, Sallie Mae is here to help.

At Sallie Mae, customer service and satisfaction are top priorities. Their team of highly trained loan specialists is dedicated to helping you find the best solution for your individual needs, whether that’s through loan refinancing, income-driven repayment plans, or a combination of both. And with a commitment to transparency and honesty, Sallie Mae ensures that you have all the information you need to make informed decisions about your student loans.

In addition to providing a range of loan options and exceptional customer service, Sallie Mae is also committed to educating borrowers about student loan repayment and the various options available to them. Through webinars, resources on their website, and other educational materials, Sallie Mae empowers borrowers to take control of their student debt and make smart financial decisions.

With its decades of experience and unwavering commitment to student success, Sallie Mae is a leader in the student loan industry and a reliable partner for borrowers everywhere. If you’re looking for a student loan servicer that puts your needs first, look no further than Sallie Mae.

Sallie Mae Student Loans

How to Find My Student Loan Servicer Information

You can find out who your student loan servicer is by checking the following sources:

  1. Loan documentation: Your loan servicer’s name should be listed on any paperwork you received when you took out the loan.
  2. National Student Loan Data System (NSLDS): The NSLDS is the U.S. Department of Education’s central database for student aid. You can access this database at by logging in with your Federal Student Aid (FSA) ID.
  3. Contact the school you attended: If you’re not sure who your servicer is, you can reach out to the financial aid office at the school you attended. They may be able to provide you with the information.
  4. Check your credit report: Your loan servicer should also be listed on your credit report, which you can obtain for free once per year from each of the three major credit bureaus (Equifax, Experian, and TransUnion).
  5. Contact the Department of Education: You can also reach out to the Department of Education’s Federal Student Aid Information Center by calling 1-800-4-FED-AID (1-800-433-3243) or by visiting
Sallie Mae Student Loans

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